Conversational robo advisors as surrogates of trust : onboarding experience, firm perception, and consumer financial decision making
Christian Hildebrand, Anouk Bergner
| Year of publication: |
2021
|
|---|---|
| Authors: | Hildebrand, Christian ; Bergner, Anouk |
| Subject: | Robo advisors | Chatbots | Consumer financial decision making | Investment automation | Machine intelligence | Trust | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Anlageverhalten | Behavioural finance | Anlageberatung | Financial advisors | Experiment | Künstliche Intelligenz | Artificial intelligence |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11747-020-00753-z [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012587371