Converting purchase commitments into purchase fulfillments : an examination of salesperson characteristics and influence tactics
Year of publication: |
2020
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Authors: | Clark, Melissa |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 85.2020, p. 97-109
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Subject: | Influence tactics | Salesperson behaviors | Commitments | Fulfillments | Verkaufspersonal | Salespeople | Arbeitsverhalten | Work behaviour | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Lieferkette | Supply chain |
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