Creating and capturing value with physical-digital experiential consumer offerings
Year of publication: |
2024
|
---|---|
Authors: | Lorenz, Johanna ; Kruse, Leona Chandra ; Recker, Jan |
Subject: | consumer experiences | Digital innovation | digitalizing experiences | experience economy | experiential consumer offerings | physical-digital experience | value capture | value creation | Konsumentenverhalten | Consumer behaviour | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Event-Marketing | Event marketing | Experiment |
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