Creating a Shift - Corroded Spigots and Organizational Change - Three things separate success from failure when leading change: People need to understand the nature of the change thoroughly, they must feel the need to change emotionally, and they need to trust the person who is leading the change.
| Year of publication: |
2005
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|---|---|
| Authors: | Maurer, Rick |
| Published in: |
The Journal for quality and participation. - Milwaukee, Wis : ASQ, ISSN 1040-9602, ZDB-ID 10488029. - Vol. 28.2005, 4, p. 26-27
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