Co-creating value from knowledge-intensive business services in manufacturing firms : the moderating role of relationship learning in supplier-customer interactions
Year of publication: |
July 2016
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Authors: | Kohtamäki, Marko ; Partanen, Jukka |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 69.2016, 7, p. 2498-2506
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Subject: | Industrial service business | Manufacturing firms | Value co-creation | Knowledge-intensive business services | Relationship learning | Buyer-seller relationships | Unternehmensdienstleistung | Business services | Industrie | Manufacturing industries | Lieferantenmanagement | Supplier relationship management | Wissensintensives Unternehmen | Knowledge-intensive industry | Betriebliche Wertschöpfung | Value creation | Lernende Organisation | Learning organization | Kundenintegration | Customer integration | Leistungsbündel | Bundling strategy | Beziehungsmarketing | Relationship marketing | B-to-B-Marketing | Business-to-business marketing | Wissenstransfer | Knowledge transfer |
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