Critical determinants of intentions to revisit smart hotels : an examination of smart service interactional experience, emotions, and technophilia
Muhammad Ashfaq, Irfan Ul Haq, Hiep Cong Pham, Ihsan Ullah Jan and Khuram Shahzad
| Year of publication: |
2025
|
|---|---|
| Authors: | Ashfaq, Muhammad ; Ul Haq, Irfan ; Hiep Cong Pham ; Jan, Ihsan Ullah ; Shahzad, Khuram |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 34.2025, 5, p. 627-650
|
| Subject: | negative emotion | positive emotion | revisit intention | smart hotels | Smart service interactional experience | technophilia | Emotion | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Experiment |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2025.2464029 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015417961