Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Rana Basu, Prabha Bhola, Indranil Ghosh and Pranab K. Dan
| Year of publication: |
August 2018
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|---|---|
| Authors: | Basu, Rana ; Bhola, Prabha ; Ghosh, Indranil ; Dan, Pranab K. |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 29.2018, 8, p. 881-919
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| Subject: | quality management | SMEs | IT | India | linkage model | Indien | Qualitätsmanagement | Quality management | KMU | SME | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2016.1252259 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011884022