Cross-cultural comparison of Spanish and British “service-with-a-smile” outcomes
Cristina Quinones, Raquel Rodriguez-Carvajal, Nicholas Clarke and Mark D Griffiths
| Year of publication: |
2016
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|---|---|
| Authors: | Quinones, Cristina ; Rodriguez- Carvajal, Raquel ; Clarke, Nicholas ; Griffiths, Mark D. |
| Published in: |
Journal of managerial psychology. - Bradford, West Yorkshire : Emerald, ISSN 0268-3946, ZDB-ID 624571-7. - Vol. 31.2016, 5, p. 960-975
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| Subject: | Cross-national | Deep acting | Turnover intentions | Job commitment | Professional efficacy | Self-actualization | Vergleich | Comparison | Spanien | Spain | Großbritannien | United Kingdom | Arbeitsmobilität | Labour mobility | Mitarbeiterbindung | Employee retention | Arbeitszufriedenheit | Job satisfaction | Kulturelle Identität | Cultural identity |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JMP-04-2015-0128 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011591183