Crossing the management fashion border : the adoption of business process reengineering services by management consultants offering total quality management services in the United States, 1992–2004
Year of publication: |
September 2016
|
---|---|
Authors: | Jung, Dong-Il ; Lee, Wan-Hee |
Published in: |
Journal of management & organization : JMO. - Cambridge : Cambridge Univ. Press, ISSN 1839-3527, ZDB-ID 2375897-1. - Vol. 22.2016, 5, p. 702-719
|
Subject: | knowledge diffusion | resource-based view | institutional theory | organizational identity | organizational change | Organisatorischer Wandel | Organizational change | Qualitätsmanagement | Quality management | Unternehmensberatung | Consultancy services | USA | United States | Prozessmanagement | Business process management | Unternehmenskultur | Corporate culture | Ressourcenorientierter Ansatz | Resource-based view | Wissensmanagement | Knowledge management | Institutionenökonomik | Institutional economics | Management | Dienstleistungssektor | Service industry |
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