Cue congruence effects of attribute performance and hosts' service quality attributes on room sales on peer-to-peer accommodation platforms
Year of publication: |
2022
|
---|---|
Authors: | Chen, Dongzhi ; Bi, Jian-Wu |
Subject: | Attribute performance | Cue congruence | Hosts’ service quality attributes | Justice-based theory | Room sales | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement | Produktqualität | Product quality | Hotellerie | Hotel industry |
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