Customer adoption of robot : synergizing customer acceptance of robot-assisted retail technologies
| Year of publication: |
2025
|
|---|---|
| Authors: | Shehawy, Yasser Moustafa ; Ali Khan, Syed Md Faisal ; Khalufi, Nasser Ali M. ; Abdullah, Riyaz Sheikh |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 82.2025, Art.-No. 104062, p. 1-15
|
| Subject: | Education | Technology acceptance model | Perceived usefulness | Customer adoption | Robot-assisted retail | Social and cultural norms | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Innovationsdiffusion | Innovation diffusion |
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