Customer-centric knowledge management : concepts and applications

Minwir Mallouh Al-Shammari, [editor]

"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies"--Provided by publisher

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Year of publication:	c 2012
Other Persons:	Al-Shammari, Minwir (contributor)
Publisher:	Hershey, Pa. : Information Science Reference
Subject:	Unternehmensplanung \| Corporate planning \| Wissensmanagement \| Knowledge management \| Kundenintegration \| Customer integration
Description of contents:	Table of Contents [gbv.de]
Published items:	16 hits in ECONIS - Online Catalogue of the ZBW

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Extent:	XV, 315 S. graph. Darst.
Series:	Premier reference source
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Sammelwerk ; Collection of articles of several authors
Language:	English
Notes:	Includes bibliographical references and index. - Enth. 16 Beitr.
ISBN:	978-1-61350-089-7 ; 978-1-61350-091-0 ; 978-1-61350-090-3
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10009311980