Customer destination-based experience and loyalty : exploring the role of tourists' emotions
David Piedade, Manuela Guerreiro and Patrícia Pinto
| Year of publication: |
2024
|
|---|---|
| Authors: | Piedade, David ; Guerreiro, Manuela ; Pinto, Patrícia |
| Published in: |
Consumer Behavior in Tourism and Hospitality. - Bradford : Emerald, ISSN 2752-6674, ZDB-ID 3124554-7. - Vol. 19.2024, 4, p. 478-496
|
| Subject: | Customer experience | Customer destination-based experiences | Loyalty | Positive emotions | Negative emotions | Emotion | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Kundenbindung | Customer retention | Tourismuswirtschaft | Tourism industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/CBTH-05-2023-0060 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015158047