Customer emotion detection by emotion expression analysis on adverbs
Yan Sun; Changqin Quan; Xin Kang; Zuopeng Zhang; Fuji Ren
| Year of publication: |
2015
|
|---|---|
| Authors: | Sun, Yan ; Quan, Changqin ; Kang, Xin ; Zhang, Zuopeng ; Ren, Fuji |
| Published in: |
Information technology and management. - New York, NY [u.a.] : Springer, ISSN 1385-951X, ZDB-ID 2212813-X. - Vol. 16.2015, 4, p. 303-311
|
| Subject: | Affective computing | E-business | Customer emotions | Adverb analysis | Emotion | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011398814