Customer engagement, customer equity and repurchase intention in mobile apps
Year of publication: |
2020
|
---|---|
Authors: | Ho, Mia Hsiao-Wen ; Chung, Henry F. L. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 121.2020, p. 13-21
|
Subject: | Customer engagement | Customer equity | Mobile apps | Repurchase intention | Social media marketing | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing | Kundenwert | Customer value | Mobile Anwendung | Mobile application | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Kundenintegration | Customer integration | Virales Marketing | Viral marketing | Mobilkommunikation | Mobile communications |
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