The Customer First - For a company to attain success in shared services areas, employees in those divisions need to be reminded who their real customers are: Other departments. AlliedSignal elected to drive the point home by organizing a workshop that illustrated the importance of making internal customers a priority
|Year of publication:||
Industrial management : the magazine for better management in industry. - Norcross, Ga. : Institute of Industrial Engineers, ISSN 0019-8471, ZDB-ID 4108498. - Vol. 40.1998, 6, p. 27-31
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