Customer incivility, work engagement and service-oriented citizenship behaviours : does servant leadership make a difference?
Ahmed Mohammed Sayed Mostafa
| Year of publication: |
2022
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|---|---|
| Authors: | Mostafa, Ahmed Mohammed Sayed |
| Published in: |
Human performance. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1532-7043, ZDB-ID 2021725-0. - Vol. 35.2022, 1, p. 31-47
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| Subject: | Kunden | Customers | Verhalten | Behaviour | Leistungsmotivation | Work motivation | Arbeitsverhalten | Work behaviour | Führungsstil | Leadership style | Wirkungsanalyse | Impact assessment | Befragung | Interview | Pflegeberufe | Nursing profession | Krankenhaus | Hospital | Rumänien | Romania |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/08959285.2021.1998061 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012804319