Customer-induced interactions and innovation in professional services : the case of software customisation
Mario Schaarschmidt; Gianfranco Walsh; Matthias Bertram and Harald von Kortzfleisch
| Year of publication: |
2015
|
|---|---|
| Authors: | Schaarschmidt, Mario ; Walsh, Gianfranco ; Bertram, Matthias ; Korflesch, Harald F. O. von |
| Published in: |
International journal of innovation management. - Singapore : World Scientific Publ., ISSN 1363-9196, ZDB-ID 1339582-8. - Vol. 19.2015, 2, p. 1-30
|
| Subject: | Customer interaction | professional services | customisation | service innovation | Innovation | Kundenintegration | Customer integration | Unternehmensdienstleistung | Business services | Innovationsmanagement | Innovation management | Freie Berufe | Professional services | Dienstleistung | Services | Beziehungsmarketing | Relationship marketing | Dienstleistungsinnovation | Service innovation | Dienstleistungsmarketing | Services marketing |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011309445