How does customer involvement in service innovation motivate service innovation performance? : the roles of relationship learning and knowledge absorptive capacity
Xuemei Xie, Hongwei Wang, Javier Sendra García
| Year of publication: |
2021
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| Authors: | Xie, Xuemei ; Wang, Hongwei ; García, Javier Sendra |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 136.2021, p. 630-643
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| Subject: | Customer involvement | Knowledge absorptive capacity | Relationship learning | Service innovation | Wissensmanagement | Knowledge management | Lernende Organisation | Learning organization | Innovation | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Absorption | Beziehungsmarketing | Relationship marketing | Wissenstransfer | Knowledge transfer | Dienstleistungssektor | Service industry | Taiwan | Dienstleistungsinnovation | Lieferantenmanagement | Supplier relationship management |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2021.08.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012663243