Customer loyalty to the retail pharmacy : present and future of the Portuguese market
Year of publication: |
2024
|
---|---|
Authors: | Pereira, Leandro ; Quental, Letícia ; Costa, Renato J. Lopes da ; Dias, Álvaro Lopes ; Gonçalves, Rui |
Published in: |
International journal of logistics systems and management : IJLSM. - Genève [u.a.] : Inderscience Enterprises, ISSN 1742-7975, ZDB-ID 2204294-5. - Vol. 48.2024, 1, p. 92-119
|
Subject: | communication | customer | engagement | loyalty | pharmacy | proximity | Beziehungsmarketing | Relationship marketing | Pharmahandel | Pharmaceutical distributors | Konsumentenverhalten | Consumer behaviour | Portugal | Einzelhandel | Retail trade | Marketingmanagement | Marketing management | Kundenbindung | Customer retention |
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