Customer orientation and innovation : a comparative study of manufacturing and service firms
Year of publication: |
2016
|
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Authors: | Wang, Qiang ; Zhao, Xiande ; Voss, Christopher A. |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 171.2016, part 2, p. 221-230
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Subject: | Customer orientation | Manufacturing innovation | Service innovation | Resource-based view | Service-dominant logic | Beziehungsmarketing | Relationship marketing | Innovation | Industrie | Manufacturing industries | Ressourcenorientierter Ansatz | Service-Dominant Logic | Dienstleistungssektor | Service industry | Innovationsmanagement | Innovation management | Dienstleistungsinnovation | Wettbewerbsvorteil | Competitive advantage |
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