Customer perceptions of critical success factors for guest houses
Year of publication: |
2015
|
---|---|
Authors: | Wang, Sha ; Hung, Kam |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 48.2015, p. 92-101
|
Subject: | Guest houses | Critical success factors | Customers | China | Erfolgsfaktor | Success factor | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction |
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