Customer perceptions on open banking apps : insights using Structural topic modeling
Year of publication: |
2024
|
---|---|
Authors: | Desiraju, Kanti ; Mishra, Arindra Nath ; Sengupta, Pooja |
Subject: | Customer satisfaction | Expectation disconfirmation theory | Open banking | Structural topic modeling | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour | Bank | Electronic Banking | Electronic banking | Open Banking |
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