Extent:
XV, 288 [10] S
Ill., graph. Darst
210 mm x 148 mm
Series:
Type of publication: Book / Working Paper
Type of publication (narrower categories): Hochschulschrift
Language: English
Thesis:
Zugl.: Berlin, Freie Univ., Diss., 2006 u.d.T.: Frauendorf, Janine: Customer processes in service transactions
Notes:
Zsfassung in dt. Sprache
ISBN: 3-8350-0601-0 ; 978-3-8350-0601-0
Classification: Dienstleistungen: Allgemeines ; Marketing
Source:
ECONIS - Online Catalogue of the ZBW