Customer relationship management information systems (CRM-IS) and the realisation of moral agency

Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in Journal of Information, Communication & Ethics in Society, published by and copyright Emerald Group Publishing Ltd.

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Year of publication:	2010-04-29
Authors:	Bull, Christopher M. ; Adam, Alison E.
Publisher:	Emerald Group Publishing Ltd.
Subject:	Customer relations \| Customer service management \| Ethics \| Management information systems

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Type of publication:	Article
Language:	English
Other identifiers:	10.1108/14779961011040578 [DOI]
Source:	BASE

Persistent link: https://www.econbiz.de/10009455136