Customer's satisfaction on logistics service quality provided by innovative e-commerce sites
Year of publication: |
2020
|
---|---|
Authors: | Neeraja, B. ; Venkatesh, O. S |
Published in: |
Journal of Contemporary Issues in Business and Government. - Melbourne : Faculty of Business, ISSN 2204-1990, ZDB-ID 2878869-2. - Vol. 26.2020, 2, p. 697-702
|
Subject: | E-commerce | Logistics | Reverse logistics | Return policies | innovator | entrepreneur | Logistik | Dienstleistungsqualität | Service quality | Electronic Commerce | Kundenzufriedenheit | Customer satisfaction | Logistikdienstleister | Logistics provider | Online-Handel | Online retailing | Betriebliche Kreislaufwirtschaft | Lieferantenmanagement | Supplier relationship management | Innovation | Qualitätsmanagement | Quality management |
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