Customer satisfaction and loyalty for online food services provider in India : an empirical study
Year of publication: |
2024
|
---|---|
Authors: | Sinha, Anand Prasad ; Srivastava, Praveen ; Srivastava, Sanjiv Kumar ; Asthana, Ashok Kumar ; Nag, Aditi |
Published in: |
Vision : the journal of business perspective. - London [u.a.] : Sage Publ., ISSN 2249-5304, ZDB-ID 2220768-5. - Vol. 28.2024, 3, p. 327-343
|
Subject: | App Design Quality | Service Quality | Customer Satisfaction | Loyalty | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Indien | India | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing |
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