Customer satisfaction factors (CSFs) with online banking services in an Islamic country : I. R. Iran
Year of publication: |
2010
|
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Authors: | Sadeghi, Tooraj ; Hanzaee, Kambiz Heidarzadeh |
Published in: |
Journal of Islamic marketing : JIMA. - Bingley : Emerald, ISSN 1759-0833, ZDB-ID 2556158-3. - Vol. 1.2010, 3, p. 249-267
|
Subject: | Electronic Banking | Electronic banking | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Verbrauchereinstellung | Consumer attitudes | Innovationsakzeptanz | Innovation adoption | Faktorenanalyse | Factor analysis | Strukturgleichungsmodell | Structural equation model | Islam | Iran | Estland | Estonia | Taiwan | Türkei | Turkey | China | Malaysia |
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