Customer Satisfaction in the Hong Kong Mobile Phone Industry
Year of publication: |
1999
|
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Authors: | Woo, Ka-Shing ; Fock, Henry K.Y. |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 19.1999, 3, p. 162-174
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