Customer satisfaction in the presence of imperfect knowledge of data
Diogo Cunha Ferreira, Rodrigo Soares, Maria Isabel Pedro and Rui Cunha Marques
| Year of publication: |
2023
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|---|---|
| Authors: | Ferreira, Diogo Cunha ; Soares, Rodrigo ; Pedro, Maria Isabel ; Marques, Rui Cunha |
| Published in: |
International transactions in operational research : a journal of the International Federation of Operational Research Societies. - Oxford : Wiley-Blackwell, ISSN 1475-3995, ZDB-ID 2019815-2. - Vol. 30.2023, 3, p. 1505-1536
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| Subject: | customer satisfaction | imperfect knowledge of data | multicriteria satisfaction analysis | stochastic multicriteria acceptability analysis | tourism management | Kundenzufriedenheit | Customer satisfaction | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Theorie | Theory |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/itor.13093 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013473146