Customer service : career success through customer loyalty
Paul R. Timm
| Year of publication: |
2011 ; 5. ed.
|
|---|---|
| Authors: | Timm, Paul R. |
| Publisher: |
Boston, Mass. [u.a.] : Prentice-Hall |
| Subject: | Marketing | Kundendienst | Kundentreue | Servicepolitik |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XII, 226 S. : Ill. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-13-506397-3 ; 978-0-13-506397-2 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004955922