Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Year of publication: |
2024
|
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Authors: | Uhrich, Sebastian ; Grohs, Reinhard ; Koenigstorfer, Joerg |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 35.2024, 1, p. 53-70
|
Subject: | Customer-to-customer interactions | Internationalization | Sport fans | Technological innovation | Value co-creation | Value co-destruction | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Betriebliche Wertschöpfung | Value creation | Sportmarketing | Sports marketing | Dienstleistungsmarketing | Services marketing |
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