Customers' motives to co-create in smart services interactions
Year of publication: |
2023
|
---|---|
Authors: | Roy, Sanjit ; Gaganpreet Singh ; Hatton, Corey ; Dey, Bidit ; Ameen, Nisreen ; Kumar, Satish |
Subject: | Customer-based brand equity | Motivations | Self-determination theory | Value co-creation | Word-of-mouth | Kundenintegration | Customer integration | Virales Marketing | Viral marketing | Motivation | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Betriebliche Wertschöpfung | Value creation | Social Web | Social web | Markenimage | Brand image | Markenartikel | Brand |
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