Cute or competent? : Contextual dynamics of consumer acceptance toward service robots
Year of publication: |
2025
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Authors: | Yan, Juanjuan ; Luo, Biao ; Zhang, Kai |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 34.2025, 5, p. 681-703
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Subject: | conversational style | hedonic-dominant | Human–robot interactions | the elaboration likelihood model | utilitarian-dominant | willingness to accept | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | Roboter | Robot | Werbewirkung | Advertising effects | Zahlungsbereitschaftsanalyse | Willingness to pay |
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