Cyber crisis communication guide

The Cyber Crisis Communication Guide is a comprehensive resource designed to help enterprises prepare for and respond to a cyber crisis. The guide provides practical guidance on how to create an internal and external cyber crisis communication plan, assess cybersecurity risks, and evaluate organisational size and complexity. It also outlines best practices for consulting with cybersecurity and communication experts during a cyber crisis. The guide emphasises the importance of proactive planning and preparation, including conducting regular risk assessments, establishing clear communication protocols, and training employees on cybersecurity best practices. It also provides guidance on how to respond to a cyber crisis, including how to manage media inquiries, communicate with stakeholders, and coordinate with law enforcement and other relevant authorities. Overall, the Cyber Crisis Communication Guide is an essential resource for all organisations looking to protect their reputation, retain the trust of their customers and partners, and minimise the financial and operational damage caused by a cyber crisis. This document focuses on the steps to create an Internal & External cyber crisis communications plan.