Defining service innovation : a review and synthesis
Year of publication: |
August 2016
|
---|---|
Authors: | Witell, Lars ; Snyder, Hannah ; Gustafsson, Anders ; Fombelle, Paul ; Kristensson, Per |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 69.2016, 8, p. 2863-2872
|
Subject: | Service innovation | Literature review | Innovation | Value creation | Bibliometrie | Bibliometrics | Betriebliche Wertschöpfung | Innovationsmanagement | Innovation management | Dienstleistungsinnovation | Dienstleistungssektor | Service industry |
-
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah, (2016)
-
Park, Hyekyung, (2023)
-
Service innovation and its impact : what do we know about?
Durst, Susanne, (2015)
- More ...
-
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah, (2016)
-
Service innovation : a new conceptualization and path forward
Gustafsson, Anders, (2020)
-
Consumer lying behavior in service encounters
Snyder, Hannah, (2022)
- More ...