Delightful tourism experiences : a cognitive or affective matter?
Year of publication: |
2019
|
---|---|
Authors: | Escobar Rivera, Dalilis ; Casadesús, Martí ; Simon, Alexandra |
Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 32.2019, p. 1-12
|
Subject: | Affective factors | Cognitive factors | Customer behaviour | Customer delight | Tourist experiences | Emotion | Kognition | Cognition | Mobilkommunikation | Mobile communications | Kundenzufriedenheit | Customer satisfaction | Tourismus | Tourism | Konsumentenverhalten | Consumer behaviour | Urlaubsverhalten | Holiday behaviour | Beziehungsmarketing | Relationship marketing |
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