Delivering customer service : a practical guide to managing successful customer relationships
Sheila Payne
| Year of publication: |
1999 ; 2. ed
|
|---|---|
| Authors: | Payne, Sheila |
| Publisher: |
Oxford : How To Books |
| Subject: | Kundendienst | Kundenmanagement | Beziehungsmanagement | Ratgeber |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 192 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-85703-486-4 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004139413