Delivering trust : how food safety performance drives loyalty across the online ordering journey

Carlos Arturo Hoyos Vallejo and Flavia Braga Chinelato

Year of publication:	2025
Authors:	Hoyos Vallejo, Carlos Arturo ; Chinelato, Flavia Braga
Published in:	International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 42.2025, 1, p. 107-121
Subject:	Consumer satisfaction \| E-Loyalty \| E-Service quality \| Product quality \| Technology acceptance model \| Theory of planned behavior \| Dienstleistungsqualität \| Service quality \| Produktqualität \| Kundenzufriedenheit \| Customer satisfaction \| Konsumentenverhalten \| Consumer behaviour \| Online-Handel \| Online retailing \| Innovationsakzeptanz \| Innovation adoption \| Lebensmittelsicherheit \| Food safety \| Electronic Commerce \| E-commerce \| Vertrauen \| Confidence \| Verbrauchereinstellung \| Consumer attitudes \| Beziehungsmarketing \| Relationship marketing \| Qualitätsmanagement \| Quality management \| Strukturgleichungsmodell \| Structural equation model

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1108/IJQRM-12-2023-0399 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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