Der Kunde als Partner : höhere Kundenzufriedenheit durch kooperatives Zusammenarbeitsmodell
Thomas Henke
| Year of publication: |
2014
|
|---|---|
| Authors: | Henke, Thomas |
| Published in: |
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren. - Wiesbaden : Springer Gabler, ISBN 3-658-04748-8. - 2014, p. 21-30
|
| Subject: | IT-Management | IT management | Outsourcing | B-to-B-Marketing | Business-to-business marketing | Unternehmenskooperation | Inter-firm cooperation | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010355838