Deriving principles for guiding service encounters : a participative design research approach
Nitesh Bharosa; Marijn Janssen; Satiesh Bajnath
| Year of publication: |
2013
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|---|---|
| Authors: | Bharosa, Nitesh ; Janssen, Marijn ; Bajnath, Satiesh |
| Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 24987657. - Vol. 5.2013, 1, p. 1-16
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010146701