Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method
| Year of publication: |
2006
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|---|---|
| Authors: | Bassamboo, Achal ; Harrison, J.Michael ; Zeevi, Assaf |
| Published in: |
Operations research : the journal of the Operations Research Society of America. - Linthicum, Md : INFORMS, ISSN 0030-364X, ZDB-ID 1233890. - Vol. 54.2006, 3, p. 419-435
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