Design for six sigma for green belts and champions : applications for service operations - foundations, tools, DMADV, cases, and certification
Year of publication: |
2006 ; 1. print.
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Authors: | Gitlow, Howard ; Levine, David M. ; Popovich, Edward A. |
Publisher: |
Upper Saddle River, NJ [u.a.] : Pearson Prentice Hall |
Subject: | Dienstleistungssektor | Qualitätsmanagement | Six sigma (Quality control standard) | Service industries | Management |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Design for six sigma for service
Yang, Kai, (2005)
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A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh Kumar, (2008)
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Lean six sigma service : a guide to green belt certification and bottom line improvement
Taylor, Gerald M., (2009)
- More ...
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Six sigma for green belts and champions : foundations, DMAIC, tools, cases, and certification
Gitlow, Howard, (2005)
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Gitlow, Howard S., (2015)
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Gitlow, Howard S., (2005)
- More ...