Design of contracts and workflows for knowledge intensive IT service environments
Year of publication: |
2019
|
---|---|
Authors: | Dong, Su ; Johar, Monica S. ; Kumar, Ram L. |
Published in: |
Decision sciences : DS. - Atlanta, Ga. : Wiley, ISSN 0011-7315, ZDB-ID 412837-0. - Vol. 50.2019, 3, p. 418-458
|
Subject: | IT Services | Workflow | Service Contracts | Workflow-Management-System | Workflow management system | Wissensintensives Unternehmen | Knowledge-intensive industry | Unternehmensdienstleistung | Business services | IT-Dienstleister | IT service provider | Vertrag | Contract | Digitale Dienste | Web-based service | Wissensmanagement | Knowledge management | Dienstleistungssektor | Service industry |
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