Designing competitive loyalty programs : a stochastic game-theoretic model to guide the choice of reward structure
Year of publication: |
2019
|
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Authors: | Gandomi, Amir ; Bazargan, Amirhossein ; Zolfaghari, Saeed |
Published in: |
Annals of operations research ; volume 280, numbers 1/2 (September 2019). - New York, NY, USA : Springer. - 2019, p. 267-298
|
Subject: | Loyalty reward structure | Continuous games | Computational game theory | Markov chain | Discrete choice modeling | Nonlinear optimization | Spieltheorie | Game theory | Markov-Kette | Diskrete Entscheidung | Discrete choice | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program |
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