Designing two-period decentralized service chain incentives with the consideration of customer acquisition and retention
Year of publication: |
2022
|
---|---|
Authors: | Wang, Tian ; Duan, Yunan ; Liang, Yangyang |
Subject: | Customer acquisition | Customer retention | Decentralized service chains | Incentive design | Beziehungsmarketing | Relationship marketing | Kundengewinnung | Konsumentenverhalten | Consumer behaviour | Dezentralisierung | Decentralization | Kundenbindung |
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