Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses : waiting in a virtual reality restaurant
Johye Hwang; So-Yeon Yoon; Lawrence J. Bendle
| Year of publication: |
2012
|
|---|---|
| Authors: | Hwang, Johye ; Yoon, So-yeon ; Bendle, Lawrence J. |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 24.2012, 2, p. 224-250
|
| Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Dauer | Duration | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Emotion | Virtuelle Realität | Virtual reality | Simulation |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009544853