Determinants of an organization's website ease of use : the moderating role of product tangibility
Year of publication: |
2015
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Authors: | Aljukhadar, Muhammad ; Senecal, Sylvain |
Published in: |
Journal of organizational computing and electronic commerce. - Norwood, NJ : Ablex Publ., ISSN 1091-9392, ZDB-ID 1331391-5. - Vol. 25.2015, 4, p. 337-359
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Subject: | ease of use | electronic commerce | information quality | interactivity | IT artefact | personalization | product tangibility | service design | site usability | website design | Website | Benutzerfreundlichkeit | Usability | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Produktgestaltung | Product design | Benutzerschnittstelle | User interface | Dienstleistungsqualität | Service quality | Online-Handel | Online retailing |
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