Determinants of consumer intention to use smart food lockers during COVID-19 : a multi-method approach
Year of publication: |
2024
|
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Authors: | Yuqing Hu ; Chen, Yuangao ; Zhou, Shasha ; Yang, Shuiqing ; Jiang, Hui ; Ma, Yan |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 122.2024, Art.-No. 103858, p. 1-11
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Subject: | Contactless service | COVID-19 | Service quality theory | Smart food locker | Coronavirus | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Lebensmittel | Food | Ernährungssicherung | Food security | Kundenzufriedenheit | Customer satisfaction |
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