Determinants of customer‐oriented behavior in a health care context
Year of publication: |
2009
|
---|---|
Authors: | Lanjananda, Panisa ; Patterson, Paul G. |
Published in: |
Journal of Service Management. - Emerald Group Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 20.2009, 1, p. 5-32
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Personality | Nurses | Health services | Customer service management | Customer relations | Thailand |
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